Careers

Careers

on Thursday, 01 September 2016.

In order to cope with our expansion, we are currently seeking high calibre candidates for the following positions:-

Content of Job Vacancies

We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please send your full resume with availability, current and expected salary to General Affairs Manager, Hong Kong Aviation Ground Services Limited by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. (with position applying for and reference number quoted in the subject). We also welcome interested parties to send your full name and position of interest via WhatsApp at 90278119.

Please download and bring along the completed Employment Application Form after interview appointment has been made.

To understand more of our company and other vacancies, please visit our website at www.hagsl.com.

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

Customer Services Officer – Passenger Services

HAGSL/OP/CSO/HAG

Responsibilities:
  • Assist Supervisor, Customer Services immediately once major flight disruption / creeping delay develops and submit handling reports;
  • Perform ground handling services, including check-in, boarding gate and arrival duties;
  • Attend monthly meetings with supervisor for operational briefing and review the handling procedures;
  • Meet and assist VIPs on departure and arrival;
  • Assist desk duty for telex reading and phone enquiry.
Requirements:
  • Form 5 graduate or above with at least 5 subjects passed in HKCEE or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent;
  • Possess 1 year relevant working experience in airport operations and customer service field;
  • No relevant experiences will also be considered;
  • Good command of spoken English and Cantonese, and Mandarin;
  • Proficiency in PC operations, e.g. MS Excel and MS Word; 
  • Willing to take shift duties;
  • Immediate available is preferred.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Customer Services Supervisor – Passenger Services

HAGSL/OP/SVPR/HAG

Responsibilities:
  • Supervise airport Landside and Airside passenger services functions
  • Update Customer Services Duty Manager immediately once major flight disruption / creeping delay and submits handling reports
  • Handle situations on site and off site including delayed and overbooked flights
  • Handle real time customer complaints
  • Execute administrative projects as assigned by Customer Services Duty Manager
  • Meet and assist VIPs on departure and arrival as and when necessary

Requirements:
  • Minimum of Grade E in 5 HKCEE subjects (including Level 2 or above in English & Chinese language) or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent
  • Possess minimum 5 years' experience in airport operations and customer service field with at least 2 years preferably at a service leader or supervisory position
  • Able to work independently under high pressure
  • Customer-oriented with excellent communication and presentation skills;
  • Good command of spoken English, Cantonese and Mandarin;
  • Proficient in MS Excel, Word and Power Point;
  • Willing to take shift duties.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Customer Services Officer (Ticketing & Information Services)

HAGSL/OP-TK/HAG

Responsibilities:
  • Handle flight reservation and ticketing at airport counter
  • Provide information for customer needed, such as flights schedule, airfare, ticket conditions
  • Issue flight ticket and MCO
  • Respond to customer enquiries on frequent flyer programme;
  • Handle telephone calls for flight information enquiries;
  • Handle in / out e-mail relating to airport ticketing;
  • Handle flight protection and arrange all necessary documents as per ticketing sources;
  • Handle and consolidate daily cash / credit card receipts;
  • Prepare daily/ monthly sales report and other relevant monthly reports;
  • Assist to oversee the airport operations and monitoring GHA performance. 
Requirements:
  • Form 5 graduate or above with at least 5 subjects passed in HKCEE or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent;
  • Minimum 1 year relevant working experience;
  • Knowledge in airline ticketing & reservation system;
  • Good command of spoken Cantonese, Mandarin and English;
  • Tactful in handling customers, problem solving and interpersonal skills;
  • Familiar in computer applications (Excel);
  • Willing to take shift duties;
  • Immediate available is preferred.

Candidates with more experience will be considered as Customer Services Leader – Ticketing & Information Services.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor – Ticketing & Information Services

HAGSL/OP-TK/SVPR/HAG

Job Responsibilities: 
  • Monitor & Handle flight reservation and ticketing at airport counter
  • Provide information for customer needed, such as flights schedule, airfare, ticket conditions
  • Prepare weekly & monthly report for management
  • Respond to customer enquiries on frequent flyer programme
  • Handle telephone calls for flight information enquiries
  • Handle in / out e-mail relating to airport ticketing
  • Handle flight protection and arrange all necessary documents as per ticketing sources
  • Follow up the company safety policy
Requirement: 
  • Minimum of Grade E in 5 HKCEE subjects (including Level 2 or above in English & Chinese language) or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent
  • Possess minimum 4 years’ experience in airport operations and customer service field, preferably with at least 2 years in leadership skill position
  • Knowledge in airline ticketing & reservation system
  • Good telephone manner and passenger handling skills
  • Good command of spoken English and Cantonese, and Mandarin
  • Proficiency in MS Excel, Word and Power Point
  • Willing to work on shift & overtime
  • Able to work under pressure


Candidates with less experience will be considered as Customer Services Leader – Ticketing & Information Services.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Customer Services Officer (Baggage Services)

AGSL/OP-BS/HAG

Responsibilities:
  • Play a key role in service recovery against passengers' problems with their baggage; 
  • Act as an ambassador to greet and assist arrival passengers;
  • Record timing of arrival baggage in order to achieve service standard;
  • Fill up PIR form and create files in World Tracer System;
  • Assist retagging and / or dispatching baggage for the next available flight;
  • Assist passengers in reclaiming their baggage in Customs Hall;
  • Trace missing baggage thoroughly;
  • Arrange delivery of mishandled bags to passenger promptly;
  • Offer alternative solutions to settle baggage claims and render assistance to all passengers;
  • Record irregularities on the Duty Report Card and refer it to Duty Supervisor for follow-up.
Requirements:
  • Form 5 graduate or above with at least 5 subjects passed in HKCEE or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent;
  • Minimum 1 year experience in airport operations and baggage services field;
  • Customer-oriented with excellent communication and presentation skills;
  • Good command of spoken English and Cantonese, and Mandarin;
  • Proficiency in MS Excel, Word and Power Point;
  • Willing to take shift duties;
  • Immediate available is preferred.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Customer Services Officer (Lounge & VIP Services)

HAGSL/OP-LG/HAG

Responsibilities:
  • Meet and greet Service in HX lounge;
  • Provide “greet and welcome” service to passengers at the reception counter and entrance area;
  • Collection of lounge invitation cards and registration of guests using the lounge;
  • Guide and escort passengers to the seating area if necessary;
  • Check that the food and beverages are promptly replenished to fully meet the consumption needs;
  • Attend to passenger’s enquiries including flight information;
  • Complete the access record, daily report, special promotion record and Customer Airlines Usage record;
  • Provide assistance to passengers in using the facilities of the business center like Wi-Fi, I-pad, massage chair etc;
  • Liaise with internal parties to provide well coordinate service to the guests;
  • Assist senior officer to ensure the janitors tidy up the chairs and tables and magazine racks promptly after use;
  • Set up the magazine rack with proper display of reading materials in adequate quantities;
  • Well check the quantity of F&B goods and groceries and report to senior officer.

 

Requirements:

  • Form 5 graduate or above with at least 5 subjects passed in HKCEE or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent;
  • Minimum 1 year experience in airport operations and lounge services field;
  • Customer-oriented with excellent communication and presentation skills;
  • Good command of spoken English and Cantonese, and Mandarin;
  • Proficiency in MS Excel, Word and Power Point;
  • Willing to take shift duties;
  • Immediate available is preferred

Candidates with more experience will be considered as Customer Services Leader – Lounge Services 

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor, Lounge & VIP Services

HAGSL/OP-LG/SPVR/HAG

Responsibilities:
  • Report to Manager - VIP Services for daily operation of lounge;
  • Liaise with existing suppliers / service partner for improvement areas;
  • Plan staff roster and real time deployment of lounge resource for the best interest Company;
  • Ensure the completion of monthly and weekly report and submit to Manager - VIP Services;
  • Respond to any fluctuation in demand of F&B goods and groceries; liaise with the contractors, and report to Manager - VIP Services;
  • Responsible for checking of invoices and purchase record prepared by contractors;
  • Assist in setting up and reviewing the service standardization;
  • Execute administrative projects as assigned by Manager - VIP Services;
  • Ensure frontline staffs to follow safety procedure and security requirements.
Requirements:
  • Form 5 graduate or above with at least 5 subjects passed in HKCEE or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent;
  • Possess minimum 4 years’ experience in airport operations and customer service field, preferably with at least 2 years in leadership skill position;
  • Customer-oriented with excellent communication and presentation skills;
  • Able to work independently under high pressure.
  • Good command of spoken English and Cantonese, and Mandarin;
  • Proficiency in MS Excel, Word and Power Point;
  • Willing to take shift duties.


Candidates with less experience will be considered as Customer Services Leader – Lounge Services.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor, Ramp Services

Responsibilities:
  • Monitor the equipment and manpower provision of all operational units and pre-alert Supervisor II and Duty Manager for the potential shortage and corresponding side effects
  • Oversee the online transfer activities including passenger, baggage, cargo and mail to ensure Minimum Connecting Time (MCT) is met and to protect OTP
  • Liaise with all operational units and make decision in accordance with the realtime situation, e.g. waiting for passenger or baggage, allocating delay code, etc.
  • Communicate and liaise with internal sections and external organizations for the updated information related to flight handling
  • Prepare flight handling report to summarize the irregularities when necessary
  • Maintain flight data, time log of all event and ensure its accuracy
  • Follow up with parties concerned for reasons and preventive actions for delayed departure due to flight handling irregularities
  • Monitor and attend AAHK Integrated Airport Centre (IAC) to liaise with all related parties for parking bay and towing arrangement
  • Attend IAC for flight slots assignment during flight disruption period
  • Prepare daily flight movement
  • Promote safety culture and attend training sessions as and when required
  • Complete other duties or assignment allocated by his/her superior

Requirement:
  • Post secondary or above
  • Minimum 4 years supervisory experience
  • Knowledge of airport ground operations including passenger and ramp handling
  • Well organized with good time management; able to work under pressure and independently
  • Willing to perform shift duty and overtime work
  • Good communication and interpersonal skills
  • Good command of both spoken and written English, Chinese and Mandarin
  • Holder of valid HK Driving licence Class 1 and 2 is preferable

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor, Baggage Services

HAGSL/OP-BG/SPVR/HAG

Responsibilities:

• Update Customer Services Duty Manager immediately once major flight disruption / creeping delay develops and submit handling reports;
• Prepare the weekly & monthly report for management;
• Record timing of arrival baggage in order to achieve service standard;
• Fill up PIR form and create files in World Tracer System;
• Planning the roster for subordinates by weekly;
• Offer alternative solutions to settle baggage claims and render assistance to all passengers;
• Record irregularities on the Duty Report Card and refer it to Duty Supervisor for follow-up;
• Monitor subordinates to follow the safety guidelines.

Requirement:

• Form 5 graduate or above with at least 5 subjects passed in HKCEE, including English & Chinese or equivalent;
• Minimum 5 years' experience in airport operations with baggage services field, preferably with at least 2 years in leadership skill position ;
• Good telephone manner and passenger handling skills;
• Good command of spoken English and Cantonese, and Mandarin;
• Proficiency in MS Excel, Word and Power Point;
• Need to work shift duties;
• Able to work under pressure.
• Less experience will be considered to Services Leader, Baggage Services

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.


Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Officer, Training

HAGSL/GA-TR/O/HAG

Job Responsibilities:

  • Prepare the training schedule for new joiner course and trainer arrangement;
  • Classroom Booking, Make Up Class arrangement;
  • Liaise with different department to arrange the new joiner briefing;
  • Conduct the Grooming Standard Briefing for new joiner;
  • Prepare the training materials for training course;
  • Marking exam paper, arrange the retest for new joiner;
  • Update the training record;
  • Update the training materials (e.g. PowerPoint, exam paper).

Requirement: 
  • Diploma or above (lower qualification but with more relevant working experience will be considered);
  • Minimum 2 years’ relevant working experiences;
  • Is determined and outgoing;
  • Mature personality and Customer-oriented;
  • Excellent inter-personal and presentation skills;
  • Good command of spoken English, Cantonese, and Mandarin;
  • Able to work independently under high pressure.
We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please send your full resume with availability, current and expected salary to General Affairs Manager, Hong Kong Aviation Ground Services Limited by email or send your full name and interested position by whatsapp at 9027 8119.

Please download and bring along the completed Employment Application Form after interview appointment has been made.

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

Manager, Business Development

HAGSL/BUDOP-M/HAG

Job Responsibilities:

  • To define and develop the long-term strategic goals for Business Development, in line with company overall strategic context;
  • To analyze the progress of revenue-generation goals and make recommendations for adjustments/interventions as required;
  • To participate in proposal preparation as needed;
  • To identify opportunities for both marketing and selling company product and services;
  • To actively close deals for new fee-for-service projects and initiatives;
  • To actively manage key relationships with existing and prospective clients;
  • To work closely with partners, consultants and staff as needed on the delivery of fee-for-service initiatives;
  • To provide overall project management for ongoing revenue-generation initiatives;
  • Overseeing the office support and infrastructure to get revenue-generating initiatives off the ground and maintained;
  • Develop e-marketing services;
  • Overall monitoring the company website;
  • Perform ad-hoc projects as assigned;
  • Attend meetings as required;
  • Adhering to company  policies, including safety policy and the safety responsibilities;
  • Undertaking other tasks as assigned.
 Job Requirements:

  • University graduate / tertiary education or above;
  • Minimum 10 years of airport operations experience, of which at least 5 years at manager level;
  • Numeric savvy, presentable, strong business sense and details oriented;
  • Proficiency in both written and spoken English, Chinese and Putonghua;
  • Excellent in using MS Word, Excel, Power Point Presentation.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor (ICC)

HAGSL/OP-ICC/SPVR/HAG

Job duties & Responsibilities:

  • Monitor all passenger flights, airport, weather status
  • Handle all disruption flights and pre alert concerned station for necessary action
  • Work as a team with other departments in handling the disruption flights and  reduce the impact on passenger side and company lost
  • Discuss the protection plan with concern station & parties and pass all the information to concerned for necessary actions
  • Handle all reports of the disruption flight issue
  • Take a meeting with all concern party (Internal and External party) for disruption issue
  • Report to Duty Manager for all disruption flight issue and handling
  • Assist Duty Manager for any ad hoc project issue


Job Requirements:

  • Minimum of Grade E in 5 HKCEE subjects (including Level 2 or above in English & Chinese language) or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent;
  • Minimum of 6 years work experience with at least 2 years supervisor level in airport area of customer service industry ( familiarize with Landside & Airside work flow)
  • Experience in ramp operation is an asset
  • Good command of both spoken and written English, Chinese and Mandarin
  • Strong analytical and interpersonal communication skills, problem solving and negotiation skill.
  • Detail-minded, patient and able to work under pressure
  • Overnight shift duty is required.
  • Analytical , flexible, decisive and with strong leadership
  • Proficiency in PC operation; Knowledge in Word, Excel and Power point

** Candidates with less experience will be considered as Services Leader, ICC.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

 

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Officer, Accounting

HAGSL/FIN-AO/HAG

Job Responsibilities:
  • Responsible for day-to-day financial related matters;
  • Prepare and maintain proper and accurate accounting records;
  • Provide financial support and assist in the forecasting and budget preparation;
  • Prepare finance department's administration work;
  • Perform ad hoc assignments as and when required;
  • Follow up safety guidelines at field of financial issue.

Requirement:
  • Bachelor Degree in Accounting / Finance or related disciplines;
  • At least 1 year relevant experience;
  • Registered Student or Member of HKICPA or equivalent ;
  • Computer literate with hands-on experience in MS Office;
  • Good communication and interpersonal skills;
  • Excellent command of both written and spoken English and Chinese;
  • Proficiency in PC & MS Office applications;
  • Able to work under pressure and meet deadlines, independently as well as an effective team player.
Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Officer, Accounting (Operation)

HAGSL/OP-ACC/O/HAG

Responsibilities:
  • Cash Handling;
  • Handle and consolidate daily cash / credit card receipts;
  • Check everyday airport sales for ticket, MCO and EB;
  • Prepare relevant accountable documents for airport staff in a character of stock controller
  • Prepare daily/ monthly sales report and other relevant monthly reports for ticket sales MCO etc
  • Complying statistics for CAD regarding Hong Kong Airport Tax and Total passenger on board;
  • Updating data in Airport Authority system;
  • Handle in / out e-mail relating to airport sales
  • Other administration duties assigned
Requirements:
  • Minimum of Grade E in 5 HKCEE subjects (including Level 2 or above in English & Chinese language) or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent
  • Minimum 2 years' related experience
  • Relevant experience in airline operation
  • Good command of spoken and written English and Chinese, Putonghua is required
  • Proficiency in MS Office applications and Chinese Word Processing
  • Detail oriented, reliable, and Good interpersonal skills
  • Strong analytical skill and able to meet tight schedule or deadline
  • Willing to take shift duties

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Customer Services Duty Manager, Operations

HAGSL/OPS-CSDM/HAG

Responsibilities:
  • Supervise landside and airside passenger services functions and liaise closely with concern departments to ensure the required service standards are always delivered;
  • Update major flight disruption / creeping delay develops and submit handling reports;
  • Handle difficult situations on site and off site including delayed and overbooked Flights;
  • Handle real time customer complaints;
  • Execute administrative projects as assigned by Superior;
  • Monitor all frontline staffs to take safety briefing and case sharing by daily;
  • Assist VIPs on departure and arrival as and when necessary.

Requirement:
  • F.7 graduated or above with passes in Use of English and Chinese Language & Culture in HKASL or equivalent;
  • Possess minimum 6 years’ experience in airport operations and customer service field, preferably with at least 2 years in service leader or supervisory position;
  • Customer-oriented with excellent communication and presentation skills;
  • Good command of spoken English and Cantonese, and Mandarin;
  • Proficiency in MS Excel, Word and Power Point;
  • Able to work independently under high pressure;
  • Willing to take shift duties.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Officer, Resources Planning

HAGSL/GA-RP/O/HAG

Responsibilities:
  • Prepare and issue 1 or 2 days before roster and assignment task
  • Perform any roster re-arrangement which accords to the superior assignment
  • Assist to plan and issue the monthly roster
  • Arrange and reserve the check-in counter booking based on flight schedule and daily needs
  • Monitor the part time roster arranging pattern
  • Assist to Resources Planning Supervisor on weekly and monthly report or any ad-hoc project

Requirements:
  • Possess 1 year relevant working experience in airport operations and customer service field.
  • Good PC knowledge such as Excel, Word
  • Detail oriented, reliable, and good interpersonal skills
  • Can be independent to work and mature
  • Shift duty is required

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor, Resources Planning

HAGSL/GA/RP/SPVR

Responsibilities:

• Work closely with Resources Planning Team to monitor planned Manpower, Turnover and Productivity for Operations Department;
• Formulate & implement policies & procedure for Resources Planning Team;
• Consolidate & prepare related report and analysis, proposal & budget forecast for management review;
• Handle to annual project and HR strategies with management;
• Support to Resources Planning Team for manpower evaluation and utilization enhancement;
• Other report and statistical analysis requested by Assistant Manager, General Affairs.

Requirement:

• Degree or above, and prefer major to Human Resources / Statistics/ Risk Management or related discipline;
• Minimum 4 years of solid experience in resources planning or market research and data analysis, preferably gained in Aviation industries;
• Supervisory/management level experience is preferred;
• Good statistical knowledge and data analysis skills;
• Excellent on computer literacy include PowerPoint, MS Word and advanced Excel skills is preferred;
• Good organization, problem solving skills and time management;
• Attention to details and able to be multi-tasking;
• Able to work independent but team spirit is also required;
• Less experience will be considered to Officer, Resources Planning.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor, Business Development

HAGSL/BUDOP-SVPR/HAG

Responsibilities:

• Participate in reviewing contracts with customers
• Prepare tender documents, cost analysis and financial performance reports
• Present business reports for updating management of the working progress in Business Development
• Liaise with internal and external parties in respect of Business Development matter
• Verify and coordinate up to date market information for better management decision in directing corporate business strategies
• Organize marketing activities for business development and promotion
• Adhering to company policies, including safety policy and the safety responsibilities

Requirement:

• University graduate / tertiary education ort above
• Minimum 5 years of airport operations experience or business development, of which at least 1 to 2 years at supervisor level
• To well know the airport operation, leadership and business competencies
• Numeric savvy, presentable, strong business sense and details oriented
• Proficiency in both written and spoken English, Chinese and Putonghua
• Excellent in using MS Word, Excel, Power Point Presentation
• Overseas trips will be required
• Less experience will be considered to Officer, Business Development.

 

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Head of Operations

Job Responsibilities:
  • Directly reports to General Manager;
  • Lead and motivate the operations department to achieve company’s goal and projects;
  • Monitor daily frontline operations management which is not limited on passenger, baggage, ticketing, lounge, Irregularity control center and ground operation services;
  • Monitor operational procedures and service culture to fulfill company policy and customer airlines standards;
  • Evaluate existing operation policy and standards, formulate relevant policy and standard to improve operational efficiency;
  • Maintain good relationship between Internal and external parties and create the right and positive environment to ensure teamwork and loyalty to the company;
  • Ensure safety working environment for staff;
  • Ensure daily operation complies with the Hong Kong laws and company legal advice;
  • Manage operations department, as problem solver and provide clear instructions on ad-hoc changes;
  • Assist to ad-hoc project on required.

Requirement:
  • Bachelor degree in Business Administration, Aviation Management or related discipline;
  • Minimum 10 years’ experience in aviation industry and at least 5 years in Management grade;
  • Strong knowledge on ground handling operations;
  • Excellent leadership and communication skills;
  • Good analytical and problem-solving skills with strong risk management sense;
  • Mature personality and customer-oriented;
  • Good command of written & spoken English, Cantonese, and Mandarin;
  • Able to work independently under high pressure.


We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please send your full resume with availability, current and expected salary to General Affairs Manager, Hong Kong Aviation Ground Services Limited by email or send your full name and interested position by whatsapp at 9027 8119.

Please download and bring along the completed Employment Application Form after interview appointment has been made.

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

Officer, Services Control & Dispatch

HAGSL/OP-GOP/O/HAG

Job Responsibilities:
  • Monitor and control the daily operations of transport team, task assignment and vehicles management
  • Prepare full sets of transport operations documents
  • Perform departure and/or arrival flight monitoring
  • Assist Station Control Supervisors on the communications with all relevant operational parties, including parking bay assignment
  • Attend at Integrated Airport Centre (IAC) for the liaison with AAHK, CASL and PAPAS on the parking bay arrangement
  • Record all communication time log, service request and delivery time
  • Monitor, update and record the movement of Unit Control Device (“ULD”) of baggage handling
  • Communicate with HX Cargo team regarding the ULD circulation and damage reporting
  • Update FRCS and related flight operating reports on daily basis
  • Maintain good and clear records of all reports and documents
  • Administer office equipment and facilities and report faults to Supervisor
  • Attend training sessions, as and when required
  • Complete other assignments allocated by his / her superior

Requirement:
  • 5 passes in HKCEE / HKDSE New Senior Secondary Subject including Level 2 or above in English Language, or equivalent
  • Possess minimum 1 year relevant working experience in airport operations and customer service field
  • Able to work independently with strong sense of responsibility
  • Proficient in MS Office applications, sensitive to figures and detailed-minded
  • Well organized, willing to perform shift duty and overtime work
  • Good communication and interpersonal skills
  • Holder of valid HK Driving licence Class 1 and 2 is preferable
  • Strong analytical skill and able to meet tight schedule or deadline
  • Willing to take shift duties (include to overnight shift).

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

Officer - Quality, Safety & Security

HAGSL/QSS/O/HAG

Responsibilities:

Working in Quality, Safety & Security Department, the incumbent will:

  • Perform internal inspections and audits in accordance with quality, safety and security management systems;
  • Conduct surveys with customer airlines’ passengers to measure their satisfaction level;
  • Carry out data processing, data analysis and production of performance reports;
  • Assist in issuance of department’s manuals
  • Participate in internal and external drills and exercises
Requirements

  • Tertiary education or equivalent;
  • At least 1 year relevant experience preferably in aviation/ tourism industry;
  • Good interpersonal and communication skills;
  • Independent, detail-minded, able to work under pressure;
  • Proficient in MS Excel, Word and Power Point;
  • Good command of both spoken and written English and Chinese, Mandarin is an advantage;
  • Shift duty required.


We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please send your full resume with availability, current and expected salary to General Affairs Manager, Hong Kong Aviation Ground Services Limited by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. (with position applying for and reference number quoted in the subject). We are also welcome for sending your full name and interest position by whatsapp at 9027 8119.

Please download and bring along the completed Employment Application Form after interview appointment has been made.

To understand more of our company and other vacancies, please visit our website at .http://hagsl.com/index.php/en/careers

All applications will be treated in strict confidentiality and used for recruitment purposes only. Applicants who are not invited for interview within 4 weeks may consider their applications unsuccessful.

E-Mail

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Whatsapp

90278119