About Us

on Thursday, 01 September 2016.

Corporate Background

Hong Kong Aviation Ground Services Limited (HAGSL) which was established in Jun 2011 a wholly-owned subsidiary of Hong Kong Airlines Limited providing Ground Handling Services at the Hong Kong International Airport.


  • 2011

    From Vision to Reality

    Ground Services Department was set up to provide self-handling passenger services for our mother company Hong Kong Airlines and her sister Hong Kong Express Airways.

    從夢想到現實

    為配合母公司香港航空有限公司的業務發展,我們的前身—地面服務部正式成立於2011年,並為母公司及其姊妹公司—香港快運有限公司提供地面服務。

    从梦想到现实

    为配合母公司香港航空有限公司的业务发展,我们的前身—地面服务部正式成立于2011年,并为母公司及其姊妹公司—香港快运有限公司提供地面服务。
  • 2012

    One Small Step

    Nine months of rapid development, Passenger Handling Services Permit (PHP) was granted by the Airport Authority Hong Kong (AAHK) at the end of March. We celebrated the birth of HONG KONG AVIATION GROUND SERVICES LIMITED (HAGSL) on 1st April.

    邁向成功的一小步

    經過九個多月的迅速發展,我們於三月底成功從香港機場管理局獲取了旅客處理服務許可証 (Passenger Handling Services Permit)。 於四月一日,我們慶祝了香港航空地面服務有限公司 (HAGSL) 的成立。

    迈向成功的一小步

    经过九个多月的迅速发展,我们于三月底成功从香港机场管理局获取了旅客处理服务许可证 (Passenger Handling Services Permit)。 于四月一日,我们庆祝了香港航空地面服务有限公司 (HAGSL) 的成立。
  • 2013

    Quality Service is the Mainstream

    Quality is always in line with our energetic, flexible, and reliable fashion. Our new service approach PEOPLE was launched on our 1st anniversary.

    優質服務就是主流

    優質服務一直符合我們活力、靈活、可靠的核心價值

    优质服务就是主流

    优质服务一直符合我们活力、灵活、可靠的核心价值
  • 2014

    From Strength to Strength

    Rewarded the Third Parties Passenger (Terminal) Handling License from AAHK at the time of our 2nd anniversary, since then we see bigger vision. On 1 November we were officially launched to the public. Currently we are handling number of Customer Airlines

    跨向一大步

    作為我們成立兩週年的禮物,我們成功從香港機場管理局獲取了第三方旅客客運大樓處理的牌照(Third Parties Passenger (Terminal) Handling License) 。 於11月1日,我們正式向公眾宣佈成立。 現今我們正為多間航空公司提供地面服務。

    跨向一大步

    作为我们成立兩周年的礼物,我们成功从香港机场管理局获取了第三方旅客客运大楼处理的牌照(Third Parties Passenger (Terminal) Handling License) 。 于11月1日,我们正式向公众宣布成立。 现今我们正为多间航空公司提供地面服务。

What does HAGSL DO

  • What does HAGSL DO
    HAGSL mainly provides Ground Handling Services (Passenger Services)
    to customer airlines at the Hong Kong International Airport.
    HAGSL主要為香港國際機場的客戶航空公司提供地勤服務(乘客服務)。
    HAGSL主要为香港国际机场的客户航空公司提供地勤服务(乘客服务)。
  • What does HAGSL DO
    HAGSL also provides exclusive Lounge Management Service for
    Hong Kong Airlines VIP Lounge (Club Bauhinia) & VIP Lounge located at 7MC150 Mid-field Concourse.
    HAGSL還提供專屬的休息室管理服務
    香港航空貴賓室(Club Bauhinia)和貴賓室位於7MC150中場大廳。
    HAGSL还提供专属的休息室管理服务
    香港航空贵宾室(Club Bauhinia)和贵宾室位于7MC150中场大厅。

Vision Statement

We are young, well-rounded and keen to change! As the industry leader, we promote innovation and sustainable development!

Mission Statement

Embrace customer’s journey with Memorable, Efficient, Reliable Innovative, and Considerate Ground handling Services.

Motto

We are here to serve!

PEOPLE

Our Values

Energetic
Flexible
Reliable

Our Service Approach

  • Passion to deliver
  • Extra to give
  • Options to offer
  • Promise to fulfill
  • Lasting impression to create
  • Emotional quotient to serve